Welcome to the Marker Content Limited’s privacy policy. Marker Content respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy aims to give you information on how Marker Content collects and processes your personal data through your use of this website, including any data you may provide through this website when you register as a user of the website. This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Marker Content is the controller and responsible for your personal data (collectively referred to as “Marker Content”, "we", "us" or "our" throughout this privacy policy).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:
| Full name of legal entity: | Marker Content Limited |
|---|---|
| Email address: | support@markervideo.com |
| Postal address: | No 9 Herbert Park, Dublin 4, Dublin, Ireland |
You have the right to make a complaint at any time to the Data Protection Commission (DPC), the Irish regulator for data protection issues https://www.dataprotection.ie/. We would, however, appreciate the chance to deal with your concerns before you approach the DPC so please contact us in the first instance.
We keep our privacy policy under regular review. This version was last updated in May 2024. We may make changes to this policy from time to time. If we make material changes, we will inform you by using a pop up window when you visit our site. We encourage you to review this policy regularly and to amend your preferences accordingly in your account settings.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We may collect Special Categories of Personal Data about you, to the extent that you choose to share that data with us. This includes details about your racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; health, sex life of sexual orientation or genetic data and biometric data processed for the purpose of uniquely identifying you.
We process special category personal data in accordance with Article 9 GDPR in delivering the Marker Content platform and services. By accepting the Contributor Terms and/or the Buyer Terms, you explicitly consent to the processing of your special category personal data in accordance with Article 9(2)(a) GDPR.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
See the Glossary, in the below section of this policy, to find out more about the types of lawful basis that we will rely on to process your personal data.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
| Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
|---|---|---|
| To register you as a user | (a) Identity (b) Contact | Performance of a contract with you |
| To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us | (a) Identity (b) Contact (c) Transaction (d) Marketing and Communications | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey | (a) Identity (b) Contact (c) Profile (d) Marketing and Communications | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To enable you to partake in a prize draw, competition or complete a survey | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) |
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) (b) Necessary to comply with a legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | (a) Identity (b) Contact (c) Profile (d) Usage (e)Marketing and Communications (f) Technical | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical (b) Usage | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
| To make suggestions and recommendations to you about goods or services that may be of interest to you | (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f)Marketing and Communications | Necessary for our legitimate interests (to develop our products/services and grow our business) |
| To market Marker Content to the public, including but not limited to potential Buyers and other Contributors | (a) Profile | Necessary for our legitimate interests (to market our business and the content available on it) |
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased from us and you have not opted out of receiving that marketing.
We may use your Profile Data, specifically your profile photo [and/or [ • ]] as part of our marketing strategy aimed at potential future Buyers and/or Contributors. We will only use your Profile Data in Marker Content’s marketing where you have opted-in and you may opt-out at any time by updating your preferences [in your account settings].
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by:
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase product/service experience or other transactions.
We do not need consent to place Cookies that are “strictly necessary”. We do, however, need your consent to place other Cookies. You can set your browser to refuse all or some browser Cookies, or to alert you when websites set or access Cookies. If you disable or refuse Cookies, please note that some parts of this website may become inaccessible or not function properly.
We have grouped our Cookies into the following categories below, so you can see how we may use them:
These Cookies are strictly necessary in order for our website to operate properly.
| Cookie name | Function | Duration | 1st party or 3rd party |
|---|---|---|---|
| appSession | Manages user sessions for login purposes. | 1 Day | 3rd Party |
These Cookies allow our website to remember choices you make and provide enhanced and more personal features, including, for example, by allowing you to store items in electronic shopping baskets between visits.
| Cookie name | Function | Duration | 1st party or 3rd party |
|---|---|---|---|
| - | - | - | - |
These Cookies are used to collect statistical information about visitors of the website, including for example, your search history and your user journey. This helps us make improvements to things like speed, relevancy of suggestions, user flow and more. These Cookies don’t collect information that identifies a visitor. All information collected is aggregated and used anonymously. We use these Cookies to understand what content is popular which helps us improve our website. The data collected is not shared with any other party].
| Cookie name | Function | Duration | 1st party or 3rd party |
|---|---|---|---|
| add_to_cart | Records when a user adds items to their shopping cart | 2 Years | 3rd Party |
| analytics_storage | Gathers data on user interactions for website analytics. | 2 Years | 3rd Party |
| purchase | Tracks user purchases on the website | 2 Years | 3rd Party |
| remove_from_cart | Tracks when a user removes items from their shopping cart | 2 Years | 3rd Party |
| search | Tracks user search behavior | 2 Years | 3rd Party |
| select_content | Store advertisement data | 2 Years | 3rd Party |
Social media Cookies allow our users to connect and sign up via their own social networks, while sharing content from our website through social media, as well as allowing us to accurately monitor user conversions through various social networks for marketing purposes.
Advertising Cookies [from third parties] collect information to help us understand your interests and how they may relate to the types of advertising you would like to see in the future for a more accurate user experience. [We use Cookies to display advertisements that we believe are relevant to you and your interests. Third party advertisers may anaylse data they collect about your use of the website in order to serve adverts to you on the website or on other third party websites. We also work with advertisers in order to display our own adverts on third party websites, based on Cookies set on your visit to the website.]
| Cookie name | Function | Duration | 1st party or 3rd party |
|---|---|---|---|
| ad_storage | Stores and accesses information for delivering personalized advertisements. | 2 Years | 3rd Party |
| ad_personalization | Adjusts ads shown based on user behavior and preferences. | 2 Years | 3rd Party |
| ad_user_data | Collects user data for targeted advertising. | 2 Years | 3rd Party |
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may share your personal data with the parties set out below for the purposes set out in the table (Purposes for which we will use your personal data) above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may transfer your personal data outside of the European Economic Area (“EEA”) to other Marker Content group companies and/or the third party service providers located outside of the EEA. Where we do this, we will either incorporate the Standard Contractual Clauses (“SCCs”) approved for this purpose into our agreement with the recipient of your data, or use an alternative basis to legitimise the transfer of personal data outside of the EEA. If you would like to obtain further information, please contact our data privacy manager.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
You have the right to ask us to delete your data: see (your legal rights) below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the following, which are further detailed in the Glossary at the end of this policy:
If you wish to exercise any of the rights set out above, please contact us at support@markervideo.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
External Third Parties
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request deletion/erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.